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How to Connect with Generation Z Through Good Design

October 30, 2021 |
Brand & Identity, UI Design, UX, UX Design
Generation Z

Generation Z, or Gen Z for short, is maturing and navigating a rapidly changing digital environment. As 74% of Gen Z spends their leisure time online, they have the potential to have a significant impact on how your organization performs on digital channels. They are, nevertheless, difficult to satisfy since they are motivated by the basic principles of practicality, impartiality, and innovation. If you believe you can dismiss them, you are probably incorrect. With a yearly purchasing power of more than $ 40 billion, they have the ability to determine the future of your company.

Who Are Generation Z?

Many companies believe that Gen Z is simply an extension of Gen Y, yet this generation of digital natives views the world differently from millennials in several ways. Most significantly, their individual background and experiences shape their interactions with companies and their expectations for interaction. Understanding these subtleties is critical if you wish to engage with people and provide them with what they require at each touchpoint, whether through content or other kinds of communication.

Factors Affecting Generation Z’s Behavior

  • They Are Digital Natives – Generation Z views technology as a necessary tool, but they are strategic in their use. Most significantly, they are excellent at screening out online content and diversions that obstruct their progress toward their goal.
  • Their World Is Precarious – They’ve experienced dramatic events: school shootings, stalking, and economic collapse as a result of growing up at a period of chaos in history. As a result, they have developed a suspicious, worried, and fearful worldview. Hence, they are eager for stability and control.
  • Social Media Is Inextricably Connected – They are hyperaware of their social presence and view it as a critical aspect of their personal and professional presentation. As such, they manage their online identities to convey the appropriate message, and they seek to associate with individuals, businesses and causes that represent their intended identity.

How To Connect With Generation Z

  • Create Shareable and Digestible Content

Generation Z has an alarmingly short attention span.  They are more susceptible to distraction than any of their forefathers. If companies thought capturing the attention of their audience was difficult previously, Gen Z has taken it to a whole new level.

To accommodate their erratic and unpredictable norms of engagement, the most successful strategy is to design in their dialect. Short films, animations, photos with text overlays, and quotations can all assist in breaking through the clutter. Legible fonts that function across all media are required to enable ‘rapid takeouts’ and, as earlier mentioned, vivid, eye-catching color schemes that defy the norm.

Stereotypical design elements and graphics do not appeal to this demographic; they seek gender and age flexibility. Additionally, avoid making the design appear younger than the intended group, as this may discourage engagement.

  • Create a Design That Is Both Empowering and Exploratory

Gen Z design is not only about aesthetics; it must also focus on how a brand enables people to live more efficiently. The only way to earn their loyalty is through digital design that provides a sleek user experience. The design must be as digitally intuitive as possible. The content should be scalable, and frequently checked to ensure it is equally appealing when viewed across various devices.

  • Allow Generation Z to Finalize the Design

We have unmatched possibilities to analyze real-time customer behavior in the digital era, both within a brand’s ecosystem and across social media. Understanding Gen Z’s quirks are critical if you want to engage with them and help them find what they require at every contact point.

Therefore, you should disregard continuous user testing at your expense. To be really customer-centric and strike the sweet spot, the only way to know for certain if a product or design would elicit a favorable response is to assess it with actual users in real-time and then modify based on these findings.

  • A Need for Versatile Branding

Gen Z wants to associate with people, businesses, and causes that mirror the identities they cultivate through social media and online personalities.

While this may seem straightforward, keep in mind that everything is unpredictable in Gen Z’s environment. While research indicates that this generation is tolerant and varied, their individuality is dynamic. Often, there is no clear picture of a Gen Z’s ‘personality’; they do not perceive themselves as holding a single overarching defined function or feature.

To be competitive, brands must be adaptable. Incorporating a brand relaunch that includes a flexible system for staying up to date with the ever-changing Gen Z buyer requires maintaining a coherent brand identity that is deeply embedded in the brand’s values and is also backed by a set of regular guidelines that can adapt to the latest trend and routes.

With a scalable identity system, the entire brand may be refreshed without requiring a complete relaunch.

  • Display What You Genuinely Think-In

If you want to impress Generation Z, emphasize the principles and ideas that your business upholds. This is because 75% of Gen Z want businesses to be socially responsible, and 82% want to see greater diversity in marketing. Simply said, you must be more honest and empathetic in order to impress Generation Z. Bear in mind that being human is not only a projection; it is a strategy for gaining acceptance from the next generation of buyers.

Taking a position for social ideals and environmental concerns, referred to in marketing lingo as “Cause Marketing” will help young people or Gen Z appreciate and identify with your brand.


Gen Z has impacted digital marketing to bring in new possibilities and ideas to the online sphere. And if you’re going to develop a sensible design framework, you must understand how to successfully cater to evolving consumer trends that pivot around Gen Z. Contact Us today to know more!

Read more about importance of design in marketing here.

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